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Online delivery experience startup Carryr is closing shop — Retail Technology Innovation Hub

Jordan continued, “When Carryr was founded, there was always a rush that we can’t resolve.”

“It’s just the nature of startups, especially when paired with an exceptionally difficult business model that’s been attempted and iterated from current and previous companions in the market.”

“In most cases, we took the opportunity to pivot and adapt, but unfortunately in this case my co-founder Mike Zhang and I had to make heartbreaking decisions to end it.”

He signed off with, “I want to say a big thank you to everyone who gave me their time and acceptance, especially those I recently approached for advice on this decision.”

“I’ve always thought of myself as a start-up and a tech underdog, but now I firmly believe that’s where I belong. This is only the beginning.”

Startup stories

In 2020, Jordan participated in RTIH’s Startup Stories section.

“We’re on a mission to boost the end-to-end delivery experience for fashion retailers and their customers,” he told us.

“We partner with the most exciting fashion retailers to offer their customers a new flexible delivery experience – the ability to consolidate and schedule delivery of every Carryr-powered order to one of our supporting retailers (can even be delivered in as little as one hour after placing the order).

He added, “Carryr is not just a flexible delivery option at checkout, but a hugely powerful omnichannel ecosystem built around a compelling last-mile delivery and return experience, which includes solutions that help retailers to fulfill store e-commerce orders and even use our delivery option as a customer acquisition tool.

“Overall, this helps retailers increase cart conversion rates and, most importantly, increase customer satisfaction.”

“Before Carryr, the delivery experience with fashion retailers was somewhat fragmented, and consumers are now looking for brands that truly understand and complement their busy lifestyles. That’s exactly what we’re helping retailers do.”